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General Information

Overview of Absent Friends: Absent Friends is a platform dedicated to preserving the memories of loved ones. Whether it's a tribute to someone who served in the military or a personal celebration of life, we offer tools to create and share meaningful memorials. Our vision is to ensure every story is remembered and celebrated for generations to come.

Purpose and Vision of the Platform: Our mission is to provide a respectful and beautiful space for memorials. We believe in honoring lives, connecting memories with loved ones, and celebrating their legacy in a lasting, meaningful way.

Supported Memorial Types:

  • Military Memorials: Honoring those who served in the Army, Navy, or RAF.
  • Non-Military Memorials: Celebrating the lives of individuals from all walks of life.

Frequently Asked Questions

Welcome to the FAQ section! Here, you'll find answers to the most common questions about using our platform, managing memorials, and understanding subscription options. If you can't find the information you're looking for, feel free to reach out to our support team for further assistance.

Military Memorials are dedicated to individuals who served in the armed forces, with specific sections for service details. Non-Military Memorials are for anyone, focusing on personal life and legacy.

Yes, memorials can be edited anytime via My Memorials in your account.

You can purchase additional credits through the Plans Section.

Yes, all memorials can be saved as drafts and reviewed before publishing.

Images should be respectful and relevant. Offensive or inappropriate content will be removed.

Credits are required to publish memorials. One credit equals one published memorial.

Credits are non-transferable and linked to your account.

Use the Forgot Password link on the login page to reset your password or contact support for further assistance.

Check your internet connection or try refreshing the page. If the problem persists, contact support.

Ensure your email settings in Alerts are correctly configured, and check your spam folder.
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